Six disciplines, one philosophy: stay close to the workshop floor, the parts counter and the dealer P&L. Every engagement is led by a senior practitioner with skin in the automotive game.
The operating spine of a modern dealer or importer. We deliver the full IS-Auto suite, end-to-end.
Workshop order management, technician dispatching, service advisor cockpits, parts integration and warranty claim creation. Configured to fit how your service drive actually operates, not the other way around. The team brings deep experience with both DBM 7.0 brownfield and 8.0 greenfield programmes.
Vehicle lifecycle from import to delivery: PDI, stockyard, configuration, sales order, registration and handover. Includes bonded / duty-paid splits for GCC operations and used-vehicle trade-in flows.
Workshop bay and technician scheduling optimised against real-world constraints: skills, certifications, parts ETA and customer SLA. Includes the time-clocking integration with HR that most consultancies under-deliver on.
Warranty claim management, OEM warranty integration patterns and debit memo reconciliation. The hidden margin module most dealers overlook.
IS-Auto only sings when the underlying SD, MM, FI and analytics layers are right. Whether that's SAP Analytics Cloud, Embedded Analytics or an existing BI landscape, we treat it as one programme, not a hand-off.
Vehicle Sales & Service — the modern automotive retail platform from our partner ecosystem.
Full VSS rollout for importers and dealer groups. Sales process, used vehicle, service intake, parts, warranty — configured against your dealer network reality. Including the SRS, Technician App and other VSS process apps.
Engaged on a programme that's slipping or under-performing? The team has seen these failure patterns up close, informed by recent presales work across Europe, MENA and APJ.
If you're planning a VSS rollout against an upcoming S/4HANA migration, we can analyse which of your approved initiatives are already standard VSS features — and which need genuine custom build. The team brings direct experience of running this analysis on large enterprise programmes.
Brand-specific demo configuration, RFP authorship. The deliverables of any serious VSS bid.
Where the dealer P&L is actually made — and where most consultancies have never set foot. The Trinexa team is well-versed in each of the components below.
End-to-end design and delivery of ANPR for service drives: 11 touchpoints across entry, washing and exit, integrated with Azure cloud, SAP DBM, the eVHC mobility app and a real-time security and analytics dashboard. Automatic barrier opening for appointment vehicles with personalised welcome messaging.
Web-based digital lounges (common, receiving, delivery) showing real-time vehicle status pulled from SAP DBM events. Reduces customer wait time at reception and delivery, lifts CSAT, standardises the experience across the network.
Electronic Vehicle Health Check mobility integration end-to-end — from technician tablet to customer email approval to DBM order conversion. Plus the Mobile Service Advisor pattern for in-bay use.
Real-time pricing and upselling using cloud-based vehicle and package databases, two-way integrated with SAP DBM. Allows SAs to quote, get email approval, and convert to DBM order without leaving the front-end app.
Customer communication and payment integrations that are now table-stakes for any premium-brand workshop. Hands-on experience across multiple brands in the region.
Warranty claim leakage, debit memo recovery, OEM-warranty integration (Volvo pattern). Plus bodyshop-specific transformation programmes covering estimation, insurance, parts and labour.
Azure event mesh, web 3.0 dashboards, Microsoft Teams integration for service-floor escalation, security and analytics dashboards. The infrastructure layer beneath the visible features.
Integration patterns drawn from years of building and maintaining them in production environments.
Direct OEM warranty interfaces covering claim submission, status tracking and debit memo handling. Familiar territory for the team.
Parts catalogue and menu-pricing platforms, Omnitec security, parking management, IPOS / RTP payment gateways, electronic vehicle health check tools, online appointment platforms. The team has working knowledge of integrating each of these to DBM.
Stitching together customer, vehicle, service history and warranty into a usable 360 view, with campaign-driven service plans (the Smart Care Plan pattern) for retention.
A specialist voice for the deals you can't afford to lose.
Win-theme development, response architecture and commercial review. Drawn from recent presales work across Europe, MENA and APJ, and from years of running automotive bids end-to-end.
Brand-specific demo scripts that demonstrate fit, not features. The same approach used to position VSS at multinational automotive clients.
C-level discovery workshops for SIs, software vendors and OEMs, facilitated by a practitioner who has sat on both sides of the buyer table.
Module-by-module training webinars for partner consultants — modelled on consultant success programmes the team has designed and delivered in past roles.
Practical AI co-pilots that work because they sit on top of clean IS-Auto and VSS data.
An assistant that drafts repair orders, suggests upsells based on vehicle history, flags warranty eligibility, integrates with DBM. Built natively against the eVHC and Menu Pricing data already flowing through your stack.
Forecasting models that beat traditional MRP for fast-moving and slow-moving parts. Especially valuable for multi-brand parts operations across distributed warehouses.
Patterns of warranty abuse that traditional audit misses — surfaced before the OEM debit memo arrives.
AI scoring on inbound leads from online appointment booking and WhatsApp channels, automated nurture sequences, integration with VSS or DBM sales pipeline.