Full Programme
We lead end-to-end delivery — diagnostic through run. Best for dealer groups and importers running a full IS-Auto / VSS rollout. Fixed scope, milestone-based commercial.
Four phases. No theatre. Every phase has explicit deliverables, explicit exit criteria, and an honest conversation at the gate about whether continuing is the right call.
Boots on the ground. We document reality, not the org chart.
Workshop floor observation. Service advisor ride-alongs. Parts counter shadowing. Importer back-office walk-throughs. Dealer principal and OEM interviews. System screen-by-screen review of the current DMS, IS-Auto / VSS instance and surrounding tools.
A diagnostic report documenting the current operating model, the technology stack, the friction points (ranked by cost), and the realistic improvement opportunity. Written for both the dealer principal and the CIO — not just one of them.
We sit with you and decide together: is there a programme worth doing? If yes, we proceed to Blueprint. If no, we say so and stop. We won't sell you a programme to sell you a programme.
A target operating model with the IS-Auto / VSS modules wired to it.
Target operating model design — process, organisation, technology. Module mapping against IS-Auto (DBM, VMS, MRSS) or VSS. Integration architecture for DMS, CRM, warranty portals, OEM systems. Phased delivery roadmap. Business case with explicit P&L impact.
A blueprint document an SI could pick up and execute against. Detailed enough to defend in a board pack; honest enough to call out the bits we'd defer.
Investment decision. We help you secure budget — including positioning against alternative options (build, buy, defer). We won't pretend our recommendation is the only viable path.
Configuration, integration, data migration, training, go-live.
Functional configuration of IS-Auto / VSS modules. Integration build to surrounding systems. Data migration design and execution. End-user training. Cutover planning. Hypercare.
A live system, used by trained users, producing the KPIs in the business case. Documentation that survives our departure. A handover to your in-house team or chosen SI for ongoing run.
Go-live + hypercare. KPIs measured against blueprint. Honest retrospective, including what we got wrong.
Hypercare, KPI realisation, AI accelerator rollout where it earns its keep.
KPI monitoring against business case. Optimisation of configuration based on real usage. Phased rollout of AI accelerators where the underlying data is now clean enough to support them. Periodic operating reviews.
A continuous improvement cadence through go-live and support, and a clear, honest plan for the eventual handover. We stay as long as we add more value than we cost — no longer.
The most honest one: when your in-house team is self-sufficient, we go. Reputation outlasts revenue.
We lead end-to-end delivery — diagnostic through run. Best for dealer groups and importers running a full IS-Auto / VSS rollout. Fixed scope, milestone-based commercial.
You're running the programme; we provide named specialists for specific modules or phases. Common with SIs and in-house IT teams. Time & materials or fixed-day retainer.
A senior partner on call for executive workshops, architecture reviews, presales support or board-level advisory. Monthly retainer, capped hours, fast turnaround.